Warranty

ThunderBolt Designs warranties the Mark II putter for 30 days from time the putter is delivered to the customer.  This warranty is for any manufacturing defects.  A full refund is offered for putters that have the head shrinkwrap intact.  For putters that have been used, exhibit physical damage, alterations, or improper use there is a delivery and restocking fee of $25 that is deducted from the refund amount.

When you receive your putter, inspect it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue to make it right.

To initiate a warranty claim, please contact support@thunderboltdesigns.com

We will notify you once we’ve received and inspected your returned it and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

At this point in time, we cannot offer order cancellations or exchanges.

ThunderBolt Designs, LLC is not responsible for any damage caused by misuse of the Mark II putter.